Privacy Policy

Last Updated: July 2026

At MT Graphics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you interact with our website, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment providers)

• Order details

• Photos, logos, text, or other customization files uploaded for personalized products

• Device information such as browser type, IP address, and cookies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Customize products based on your uploaded photos, text, or artwork

• Communicate regarding your order

• Provide customer support

• Improve our website and services

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

Personalized Content

Any photos, logos, names, or custom text submitted by customers are used solely for creating the personalized products ordered.

We do not use your uploaded content for marketing or promotional purposes without your explicit permission.

Payment Security

We do not store your credit card or debit card information.

Payments are processed securely through trusted payment gateways that follow industry-standard security practices.

Cookies

Our website uses cookies and similar technologies to:

• Improve your browsing experience

• Remember your preferences

• Analyze website traffic

• Enhance website performance

You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties required to operate our business, including:

• Payment gateway providers

• Shipping and courier partners

• Website hosting and technology providers

• Legal authorities when required by applicable law

These service providers are permitted to use your information only to perform services on our behalf.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain customer information only for as long as necessary to:

• Complete your order

• Provide customer support

• Meet legal, accounting, and tax obligations

Your Rights

You may contact us at any time to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your personal data, subject to applicable legal requirements

• Ask questions about how your information is used

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms. Their privacy practices are governed by their own privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page or our official support channels.